World Class Team: Our worldwide Alliance Team Members are all successful companies; with some being semi-competitors and many as individual sole proprietors. They make up a World Class team of professionals to help your journey toward reliability and maintenance excellence. We have no objection from you contacting them directly for support.

Today’s Best Benchmarking & Assessment Tools: Our overall service level covers all 27 best practices from today’s best benchmarking tool; The Scoreboard for Maintenance Excellence for plant maintenance. Our four other Scoreboards include; The Scoreboard for Facilities Management Excellence, The Scoreboard for Fleet Management Excellence, The Scoreboard for Healthcare Facilities Management Excellence and our newest for 2009, The Scoreboard for Golf Course Maintenance Excellence.

Focused & Experienced: Our Alliance Team Process allows TMEI to build a very focused and experienced Alliance Team for not only consulting to plant and facility maintenance operation but to almost all types of maintenance. Other maintenance areas include fleet, healthcare facilities, golf courses and the “green industry”.

TMEI feels strongly that there are really no competitors in the reliability and maintenance excellence consulting and training business. The reason being is that “there is so much worldwide need and so little time” with relatively few qualified resources available.

Implement IT Technologies for Maintenance (HRR): Also TMEI does not sell or market CMMS systems or other IT technologies. However we do recommend systems at times with all finders’ going to our clients if they make a purchase. We do help evaluate gaps, functionality needs and support implementation which our Alliance Team has done for over 100 sites. Below you will find a brief summary for each Alliance Team Member plus other Recommended Resources you can consider.

Abundant Solutions: Doug Smith, Washington, DC (ATM): Supports your need for performance reporting, data analysis and dash boards. Doug is a widely recognized guru and certified Excel MVP. He is the primary creator and co-presenter for one of our newest TrueWorkShops; OPERATIONS, RELIABILITY & MAINTENANCE DATA ANALYSIS for ENGINEERS (ORMDAE). He is a graduate Nuclear Engineer from Georgia Tech and clearly understands how to "convert your current "sea of data" into real information "you can see and use". Doug is currently supporting the enhancement of existing TMEI benchmarking and productivity tools such as a software version of The ACE Team Process for Estimating Maintenance Work, which is a TMEI exclusive and guiding the development of new software tools for release in late 2009. Like many other Alliance Team members, Doug Smith has been a long-time good friend and has supported the evolution of TMEI since day one. And his company; Abundant Solutions is a highly recommended technical resources for all types of organizations.

Inventory Management Services:  Frank Murphy, CPMM, is President of IMS and has over 35 years of hands-on, maintenance-intensive experience.  He founded IMS in 1995 to implement Best Practice and common-sense principles of storeroom design and setup, storage fixture selection, and parts consolidating and organizing. IMS provides all the “hands-dirty” services needed to modernize and set up a Lean and Reliable MRO parts storeroom: design, setup, relocation, consolidating and organizing, physical inventory, and bar-code labeling.Frank’s experience includes being a lead mechanic, overhaul crew supervisor, maintenance planner and storeroom manager.

He has trained over 1,200 maintenance personnel in 250 companies as a CMMS Trainer, and is a past Director of the National Association of Professional Organizers (NAPO).  Additionally, Frank has authored several articles for trade publications, has presented seminars and IMS has exhibited at the Facilities Management and Lean Manufacturing/Maintenance conferences.

Inventory Management Services Inc. provides storeroom modernizing services to:

• Reduce MRO part and tool costs related to parts inventory storage, and tracking.
• Determine the most effective way to set up and use the available parts storage space.
• Decide how best to store supplies within that area.
• Inform how bar code technology can expedite the reorder of parts in a timely manner.
• Improve efficiency, creates a cleaner, well-organized spare parts storage area, enables rapid part location, enhances timely reordering of parts, implements greater control over the entire inventory and parts process, and a reduces operating costs and downtime.

Frank’s Observations:

• Most storerooms and tools cribs are not organized, are inefficient, and are costly to run.
• Few companies know what parts or tools they have on-hand, or where they are. 
• Parts databases are inaccurate, not up-to-date, and contain duplications.
• Parts-related production downtime is very costly and contributes directly to higher maintenance costs. 
• Parts storage areas represent a major source of corporate maintenance savings.
• Organized storerooms correct the costly inefficiencies in unorganized and cluttered storerooms.

IMS’s clients include Alcoa, Cognis, ConAgra, Domino Sugar, Fuji Film, General Electric, Gillette, Kraft Foods, Miller Brewing, Pepsi, Proctor & Gamble, US Gypsum, and US Steel.

Jackie Parseghian: Torrance, CA (ATM): Jackie brings a wealth of corporate business development experience, along with her ability to communicate with clients in various corners of the world. Her fluency in five languages makes Jackie a great asset to any firm interested in growing its worldwide corporate client base. Her fluency in Arabic will help TMEI focus on Middle Eastern countries, Turkey and France. And Jackie is also supporting the establishment of a TMEI base in Dubai, UAE and she will support TrueWorkShops in these countries and those scheduled on the west coast.

JP Associates: Joyce B. Peters, Raleigh, NC (ATM): Joyce is our governmental sector customer relations specialist. She understands the need and the extensive opportunities for governmental productivity improvement and facilities management and maintenance excellence.  This applies to all levels of federal, state and local governmental organizations including state university systems, private colleges and community colleges. Joyce served two governors of NC, the Secretary of Commerce and a Lieutenant Governor as Chief of Staff. As Assistant Secretary of the NC Department of Revenue, she led the focus on revolutionizing customer service within this highly visible state agency. This included a complete reorganization of administrative services; human resources, IT services, purchasing, mail services and facilities management. She led the commissioning and managed the relocation of over 800 personnel into a new one million square foot facility.   Significant savings to all citizens of NC was well documented. She also has an extensive list of past and current clients from both the private and public sectors.

KAVAQ: KAVAQ Business Intelligence is a provider of professional trainings, conferences, summits and other forms of strategic business information. We allow the local and international business community to converge and acquire this intelligence through our events held at both national and international levels. We analyze industry needs and spearhead innovative ideas with the same level of quality, energy and drive for success that you would expect from your own people.

London Group: Jack Burgess, Chicago, IL (ATM): Jack began specializing in the maintenance after entering the work force following graduation from Northwestern University and service in the US Army. He has been a maintenance foreman, a Plant Engineer, a Maintenance Superintendent and later as a Plant Manager/VP Operations. The rest of his working career was spent in management positions and finally as a consultant. He has extensive hands on and consulting experience within heavy industry, process industries, and building facility maintenance.  Jack has broad experience in Computerized Maintenance Management Systems and is a well recognized, published authority on Maintenance Management. He has published magazine articles, delivered papers at technical conferences and conducted over 250 public seminars on various maintenance subjects such as maintenance storerooms and planning and scheduling.

MatFlow Systems: Rajiv Gupta, PhD, New Delhi, India (ATM): Rajiv, MatFlow and TMEI combine to provide services that fully consider the maintenance impact on total operations success. He has consulted for many leading organizations including General Motors, Pratt & Whitney, and TRW in the U.S. and Suzuki, Eicher Motors, JK Tyre, Colgate, Gabriel, Purolator, Spicer India Ltd., Delphi Automotive Systems, Goetze and Royal Enfield Motors Limited in India. With a PhD and MS in Industrial Engineering plus a BS in Mechanical Engineering, Rajiv serves part time as a university professor with unique hands on experience at the shop floor.

MAT Group: Ali Amidi, CEO, is located in Tehran, Iran (ATM):  He leads the MAT Group. This professinal organization was established in 2002 with the cooperation of experts including a number of members of the Association of Mechnical Engineers (ASME), key professionals active with various Code Committees and all experienced in training and consulting. MAT Group’s established goal is providing world class services in the fields of training and consulting for upstream and downstream oil, gas, and other petrochemical industries. All of the MAT Group experts are involved in engineering, consulting and training in reservoir engineering, reservoir simulation, drilling, design, analysis, fabrication and inspection of pressure equipment (Pressure Vessel, Boiler and Tank) and piping.

Their vision is bringing together and globalizing the services of individual experts in areas of training and consulting related to oil, gas and petrochemical projects including improvement of maintenance management and leadership. This is very much like The Maintenance Excellence Institute’s vision-mission-value proposition and the synergistic impact from the body of knowledge and experience of all Alliance Team Members described within this summary.  MAT Group places a very high value on the quality of their services and strongly believes that our “one world’s” vitality and future success/survival is sustained by our personal and professional performance and our quality of work. Ali Amidi and the MAT Group adds a valuable new set of skills to TMEI for supporting Middle East clients for consulting and TrueWorkShop coordination and delivery.

 New Creed LLC : Carla Reed, Raleigh, NC (ATM): Carla is a dynamic instructor/ facilitation and consultant experienced in achieving total operations success within both public and private organizations worldwide. She is a results oriented global asset and logistics management professional. Twenty years plus experience includes management of diverse, cross- functional teams to link evolving technologies and concepts to global business issues in existing and emerging markets. She has substantial expertise in global trade,outsourcing,supply chain management, logistics, total operations improvement and information technology.

She has highly developed communications and interpersonal skills and a proven record in creating sustainable customer relationships. Clients have included LG Mexico, Marathon Oil, Texas Instruments, Johnson & Johnson, Bristol Myers Squibb, Procter and Gamble, Compaq Computers, Apple Computers, Xerox and various operations within the US Military Services.

New Creed LLC: Glenn Reed, Raleigh, NC (ATM): Glenn brings a broad base of safety, security, risk management and access control experience to TMEI. As a Principle of NEW CREED LLC, Glenn is a well qualified instructor and consultant for many best practices within The Scoreboard for Maintenance Excellence assessment process. His has experience as the Division CEO of Grindrod Container and Distribution Services Inc.  He was President of Air Cargo Services Inc. a subsidiary of Waste Industries USA.   Glenn has conducted security surveys and developed emergency plans and procedures for various clients to include the City of Knoxville, TN, Capitol Associates of Raleigh, NC, Blue Cross & Blue Shield of NC, Lowes Corp, State of North Carolina Information Technology Services and the Joint Interagency Task Force East in Key West FL. Glenn served in the U.S. Army’s 1st and 5th Special Forces Groups in Vietnam, Japan, Thailand, Taiwan, Philippines, Cambodia and Laos. He commanded an “A Team” in counterinsurgency operations, classified long range reconnaissance patrols and training foreign nationals.

Newhouse Associates: Roland Newhouse, Athens, GA (ATM):  Roland is an experienced, hands-on professional with over 30 years of solid background in maintenance and manufacturing operations to include manufacturing start-ups and turnarounds. He has been an innovator in plant and facilities maintenance best practice implementation. He has continuously been a team builder for Continuous Reliability Improvement techniques resulting in improved profitability, asset reliability and increased profits. Typical assignments have included; Consolidated Stores (now BigLots), Boeing Commercial Airplane Group, Rockwell International,  Marshalls, Toys R Us, Allison Transmission, Polaroid, Werner Company, Pilgrim’s Pride-Goldkist, University of Michigan Medical Center and Marathon Ashland Oil.

Project Leader Inc: Lee Peters, PE, Indianapolis, IN (ATM): Lee consults in project strategy, quality, performance, risk, and leadership. He delivers experienced change methodologies to create beneficial growth and development.  Since 1972, he has had experience with capital projects in eight chemical process facilities; maintenance management in fifteen chemical plants; and research or product development with four corporations. Lee integrates strategic planning, perpetual improvement of critical processes, organizational development, management systems, safe and effective operations, productive teams and profit improvement into project planning, execution and control.

Resource Management Systems- (RMS, Inc): James R. Ross, PE, Cookeville, TN (ATM): TMEI services meshes well with the Operation Assessment Technique developed by RMS founder Jim Ross, PE. The Operations Assessment addresses not only the vital issues of maintenance and plant engineering, but takes a more holistic perspective  by evaluating business strategy, business processes,  managerial style, organization, data management,  product viability, operations, services, supply chain, customer relations, engineering, and many other issues that determine viability of the enterprise. Jim also has extensive experience in energy management.

Rhyne & Associates: Apex, NC (ATM): Tom Rhyne, who has had a professional career of 25+ years, began specializing in procurement and materials management for a large manufacturing operation. He expanded his professional skills base by serving in materials management positions involving large scale purchasing, inventory management, warehousing, accounting, special projects and management. Experience includes large and small power plants, electrical and steam plant generation, fleet maintenance operations, university and state government purchasing and warehousing. Tom also has broad CMMS experience beginning at defining functionality needs through successful implementations. He has integrated material identification, nomenclature standards, storeroom best practices and MRO warehousing modernization to generate well documented savings and regulatory compliance of MRO materials in NC’s largest nuclear power plant.

RMK Maintenance Innovations, LLC: Charlotte, NC, Remy Kolb (ATM): Remy has over 30 years of practical maintenance, engineering and operations management responsibilities for large operations in both the maintenance and manufacturing fields. He has helped numerous operations achieve success in plant, fleet and facilities maintenance operations. He is currently on contract to assist a major brick manufacturer with their maintenance improvement plan which entails infrared inspections for 15 plants and performing connected horsepower surveys. He has a Level I certificate from Snell Infrared and has performed certified maintenance and overhaul on a wide range of air craft around the world.

SALVO Global: Singapore (HRR): Salvo’s professional training addresses up-to-date business issues of major industries. Salvo rigorously researches and works with senior executives to come up with timely topics of interest. Learning within a focused environment, the delegates bring knowledge back to their organizations to bring about their professional enhancement and lasting change. Salvo’s professional training is interactive and packed with case studies to enhance understanding and application.

SkillTV:   Joel Leonard & SkillTV.net ; Chicago, Il & Asheboro, NC: We are pleased to have Joel Leonard both as a Recommended Resource and as a formal Alliance Team Member.  SkillTV is hosted and produced by Joel for Plant Services and  is an online resource for those interested in learning more about the Maintenance Crisis, how to deal with departures of skilled resources, how to recruit, retain and advance their operations. It provides tips and techniques on how to engage the top leadership to better appreciate the value contribution of maintenance and engineering. Visit SkillTV.net and see how professionals are solving the maintenance skills shortage. Watch videos, listen to podcasts and read articles that reveal the depth of this crisis ... and what you can do about it.

Joel has an extensive maintenance background and is a former vice-president of the Association for Facilities Engineering. He has taken the lead internationally in identifying, explaining and helping to solve the Maintenance Crisis. His creative strategies to build awareness have included holding job fairs specific to the maintenance industry, writing articles, public speaking that ranges from major international conventions to high school classes, writing songs, developing an on-line TV network and now writing books. As a result of his efforts, Joel was appointed to the United States Council on Competitiveness, a national think-tank whose purpose is to work with legislators and the White House to inform policy decisions about why reliability and maintenance excellence must be included within effective strategies for economic development.  Internationally, corporate and governmental leaders are seeking Joel’s advice and he has been interviewed on National Public Radio and CNBC. You are invited to contact Joel at Joel@SkillTV.net anytime. And as Joel often says, “It is Better to Prepare and Prevent than to Repair and Repent.”

Sky Tech: Cairo, Egypt (ATM): Khaled Kamal is Owner and Managing Director of Sky Tech- Operation & Maintenance Technology Resource Center. Sky Tech’s mission is to provide industries with the latest in physical asset management solutions, industrial management courses, consulting services, and technology tools to help optimize and efficiently manage their physical assets. Khaled Kamal brings over 20 years of multi-faceted technical and managerial experience in implementing technology consulting, project  management, business process development, structure reengineering, and optimization, automation engineering and technical  services with knowledge of  business objectives, work-flow and processes for operations, IT projects, engineering, procurements, financial, administration, operation & maintenance materials. Extensive experience with successful implementation of CMMS/EAM during the past 20 years throughout the Middle East.

TCQ Triangle Inc: Dubai, United Arab Emirates (HRR): TCQ is a conference producing and consulting company that covers the Middle East and Africa along with other countries.  They use the latest developments in communication technology to bring in global resources of their integrated organization to their clients. TCQ Triangle is able to work beyond the cultural borders and help client organizations perform at peak levels in this modern era of globalization. TCQ’s synergy of expertise sets them apart from other firms within the Middle East. By combining the resources of select consortium members, they can provide a unique team of experts specific to your needs. Whether you require an individual resource or a full complement of resources, TCQ Triangle offers a "one-stop" source.

TECSUP: Lima and Arequipa, Peru (HRR): TECSUP is a Peruvian non-profit educational institution, leader in technology, committed to form and train professionals. It also offers consulting, research and technological application services to the industry. Since 1984, TECSUP offers students the opportunity to study technology careers related to the real needs in the operation and maintenance of industrial activities. In addition, TESUP offers industry professionals the opportunity to refresh and specialize through short courses in a variety of industry-related technologies. The important distinctiveness of TECSUP is its orientation toward the achievement of the excellence in the services it offers. It also maintains a strong coordination with the enterprises’ needs and research of new opportunities to offer students with vocation and aptitude but lack of resources to pay their tuition.

Trevor Helms: Raleigh, NC and all of England (HRR): Trevor provides facilities design support and engineering document management technology expertise for US and worldwide clients. He also will a focus business development efforts on clients physically located in England and Ireland. He has helped numerous companies with this service over the last 10 years. His international experience is expanding as well as his experience with maintenance storeroom and shop design and cost estimating for modernizing maintenance shops and storerooms.

Thomas Stuenkel : Zvolen, Slovakia & Munich, Germany (ATM):  Thomas has almost 20 years of work experience in different fields of plant engineering; in commissioning and start-up of water treatment plants (industrial and municipal waste water & drinking water), polypropylene plants, propane dehydrogenation plants, solar-grade silicon production facilities;  in document management;  in material management and in project management. Thomas also worked as a sales engineer for several years.  He has extensive knowledge of different control systems.  Thomas worked and lived a few years in Saudi Arabia.  As an Alliance Team Member, Thomas provides you with an excellent commissioning & start-up training, at the place of your choice, worldwide.

João Cid Tôrres has over 28 years experience in maintenance of power plants (Conventional Power plants on HFO and  Coal, Diesel Engines, Combined Cycle Power Plants on NG) in Portugal and Macao-China; having started as mechanical engineer (turbines  and boilers) since 1999 developed his activity as Maintenance Manager; With good knowledge on Maintenance Management, CMMS (SAP and Maximo) and Outsourcing ( Maintenance Contracts).

João Cid Tôrres tem mais de 28 anos de experiencia em manutenção de Centrais Térmicas (Convencionais  FUEL-ÓLEO E A CARVÃO, Motores Diesel, Ciclo Combinado a GN) em Portugal e em Macau- China; tendi iniciado a sua actividade como engnheiro mecânico (de turbinas e de caldeiras) desde 1999 desenvolveu a sua actividade como Chefe de departamento de Manutenção; com bons conhecimentos de gestão da Manutenção, CMMS (SAP e Máximo) e de subcontratação (Contratos de Manutenção).

Wendy Salcie: Raleigh, NC (ATM): Wendy brings solid business development experience, along with her ability to communicate with Spanish speaking clients in various parts of the world. Wendy is a great asset to any firm interested in growing clients in South American, Central Ameriac, Latin American, Mexico and Spain. She is a prime example of our PRIDE in Work beliefs of hard work and quality of service. Her fluency in Spanish will help TMEI focus upon all Spanish speaking countries and Wendy will also support TrueWorkShops being planned and scheduled in these countries.